Privacy Policy

FinanceBoostVN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website financeboostvn.com (the "Website") or use our cryptocurrency trading platform (the "Platform").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Platform. By accessing the Website or using our Platform, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Complete KYC (Know Your Customer) verification processes
• Use our trading services
• Contact our customer support
• Subscribe to newsletters or marketing communications
• Participate in surveys or promotions

This information may include:

• Contact information (such as name, email address, phone number, and mailing address)
• Government-issued identification information
• Financial information (such as bank account details, payment card information)
• Cryptocurrency wallet addresses
• Transaction history
• Any other information you choose to provide

1.2 Automatically Collected Data

When you visit our Website or use our Platform, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Device type and operating system
• Browser type and version
• Pages you visit and features you use
• Time and date of your visit
• Time spent on certain pages
• Referral source
• Other technology identifiers

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and deliver targeted advertisements. You can control cookies through your browser settings and other tools. For more detailed information about cookies, please refer to our Cookie Policy section within this document.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and Platform
• Process transactions and send transaction confirmations
• Verify your identity and prevent fraud or other unauthorized or illegal activity
• Comply with legal and regulatory requirements
• Respond to your inquiries and provide customer support
• Send administrative information, such as updates to our terms, conditions, and policies
• Deliver marketing communications, promotional materials, and other information about our products and services
• Monitor and analyze usage patterns, trends, and user activities
• Enhance security and optimize user experience
• Conduct research and analysis to improve our services

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

3.5 Affiliates and Business Partners

We may share your information with our affiliates and business partners to offer you certain products, services, or promotions.

4. Data Security

We implement appropriate security measures to protect the security of your information and prevent unauthorized access, alteration, disclosure, or destruction of your information. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information
• Withdrawal of consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. Please note that we may ask you to verify your identity before responding to such requests.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional communications, such as those about your account, transactions, or our ongoing business relations.

6. Cookie Policy

Our Website uses cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files that are stored on your device when you visit a website.

6.1 Types of Cookies We Use

We use the following types of cookies:

• Essential cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance/analytics cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the Website.
• Functionality cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting/advertising cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

6.2 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

7. Children's Privacy

Our Website and Platform are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided in the "Contact Us" section below. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

We are based in Vietnam, but we may transfer, store, and process your information in countries other than your own. By using our Website or Platform, you consent to the transfer of your personal information to countries outside your country of residence, which may have data protection rules that are different from those of your country.

9. Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "Last Updated" date displayed at the top of this Privacy Policy.

11. Contact Us